Beacon View Vets was established in 2019, and is the result of thousands of hours of hard work. It has taken quite some time, but we are incredibly excited to share our brand new practice with you. This venture represents an approach to veterinary care which Claire has always believed in, and we welcome you to join us on the journey.
We have planned every aspect of the practice to provide the best pet care and customer experience possible. Beacon View is fully equipped with the latest technology, hosted in our beautifully designed suite of facilities. Whether it’s booking your appointment, taking a trip to the practice or caring for your pet in the home, every element of your experience is carefully thought through.
As dedicated pet owners ourselves, we understand the joy and companionship that pets provide. Every furry friend who pads through our doors will receive the attention they deserve, and you will be treated as a partner in your pet’s care. This requires time and patience, so our appointments are longer than average to ensure your pet receives the highest level of care, and you never feel rushed.
I believe that when you go to the vets you should feel welcome, there should be no stress for you or your pet and you should never feel rushed or uncomfortable. Our team is united by the vision of providing uniquely personalised and compassionate veterinary care.
Claire Smith, founder
Our professional and friendly team are guided by four core values, which lie at the heart of what we do and who we are. Each day, we use these values to provide a premium service, and continually improve our performance by grading ourselves against them.
A Compassionate Experience for You and Your Pet
We will always greet you warmly, listen to you, understand your perspective, and develop a genuine relationship with you and your pet. We are here because we love what we do, and conduct ourselves with respect for you, and love for your pet.
Comprehensive Care and a Transparent Service
We prioritise pet wellbeing above anything else. This means taking the time to personally get to know your animal, so we can offer fully-informed solutions. We will never extend treatment unnecessarily or sell you something you don’t need.
A Continuously Developing Practice
We consistently improve our performance by listening to your feedback, working towards additional professional accreditation and harnessing the latest technology. Furthering the skills of our staff and investing in new equipment enables us to provide your pet with the best quality of life possible. Using new technology such as out of hours video calling gives you complete peace of mind.
A Local Practice for Local People
Born and bred locally, we are a family owned and independent practice, who bring a personal touch to expert veterinary care. We believe in supporting our local community, and working with local rescue centres and businesses.