Complimentary 24/7 Vet Advice

At Beacon View we want to support you as much as we can, whenever possible. That's why we’ve partnered with VidiVet to provide you instant peace of mind with access to digital vet support 24/7, even on Bank Holidays.


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What is the VidiVet app?

Think of it as NHS 111 for your pets. If you are worried about your pet once we are closed, you can send your query to a vet on the VidiVet app and get a personalised video response direct to your phone for immediate advice!

VidiVet keep us in the loop with any updates on your pets so that we are ready to help.

We see so much value in VidiVet that we're covering the cost for registered clients; it's FREE whenever you need.


  • Peace of mind having spoken to a vet
  • Answers from a UK-registered vet in minutes
  • Maybe you are unsure if you need to go to the emergency vets?
  • Maybe you have a question about medications?

Get FREE Access to VidiVet

How do I use Vidi Vet?

The first step is to sign up using the form above, as a member of Beacon View you will get complimentary access to VidiVet. Once you have complete the form you will be shown a link to download the app. That's it! You now have access to a helpful vet team whenever we are closed.

Are VidiVet vets qualified?

Yes. All VidiVets vets are Royal College of Veterinary Surgeons (RCVS) registered and a minimum of 5 years qualified to ensure we are operating at the highest level.

How much is Vidivet?

We see so much value in VidiVet that we're covering the cost for registered clients; it's FREE whenever you need.

Do I need a smartphone to use VidiVet?

The VidiVet app is available on smartphones, tablets and some of the latest Apple computers only. Your device will need to have a webcam and a microphone. You’ll also need to ensure that you have a good internet or data connection. The VidiVet app may not work on older devices nor some of the latest Huawei devices.

Can VidiVets prescribe medication?

No. Prescribing medications is an act of veterinary medicine, so to prescribe medications, a vet needs to have seen your pet in person. This is to comply with the Royal College of Veterinary Surgeons (RCVS) Code of Professional Conduct for Veterinary Surgeons.

Can I use VidiVet during the day?

VidiVet are available 24/7, 365 days a year, but the team at Beacon View are always on hand to help with any questions during our opening hours.

Not all vets are created equal. Be part of a practice where your pet is treated as a member of the family, and you are considered a partner in your pet’s care.

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